Luxe Wix® Wholesale Program Terms & Conditions
Effective Date: September 8, 2026
Luxe Wix Candle Company, LLC (Luxe Wix®) is a Florida limited liability company that offers a wholesale program for qualified businesses purchasing Luxe Wix products for resale through approved retail channels. These Wholesale Program Terms & Conditions govern wholesale applications, account access, orders, purchases, fulfillment, and continued participation in the Luxe Wix wholesale program.
1. Wholesale Eligibility and Approval
Luxe Wix wholesale accounts are available to qualified businesses purchasing products for resale through an established physical or online retail channel.
Applicants must provide accurate business information, a current resale certificate or other applicable resale documentation, and details about the sales channels through which Luxe Wix products will be offered.
Applications are reviewed individually. Submission of an application does not guarantee approval, and Luxe Wix may request additional information before making a decision.
Approved wholesale accounts are issued to the business named in the application and may not be transferred or shared. Luxe Wix products may be sold only through the sales channels disclosed and approved during the application process. Selling through third-party marketplaces, discount sites, liquidation channels, or other undisclosed channels requires prior written approval from Luxe Wix.
2. Wholesale Pricing and Order Minimums
The wholesale price is $11 per unit for both Luxe Wix 6 oz candles and 4 oz room & linen sprays. The suggested retail price is $22 per unit.
Every wholesale order, including reorders, must contain at least 30 total units. After the 30-unit minimum is met, order quantities may increase in increments of 10.
Each product and fragrance combination must contain at least 10 units. Candles and room & linen sprays may be combined within the same order as long as every product and fragrance combination meets the 10-unit minimum.
For example, a qualifying 30-unit order may include:
- 10 Fresh Clean Linen candles;
- 10 White Tea candles; and
- 10 Lemongrass & Sage room & linen sprays.
Wholesale pricing is private and available only to approved wholesale accounts. Pricing and suggested retail prices are subject to change with notice from Luxe Wix.
3. Products, Fragrances, and Packaging
The Luxe Wix wholesale collection includes:
- 6 oz two-wick candles; and
- 4 oz room & linen sprays.
The approved wholesale fragrance assortment includes:
- Fresh Clean Linen;
- Lemongrass & Sage;
- White Tea;
- Vanilla Lavender; and
- Savage.
Product and fragrance availability may change based on inventory, material availability, or assortment updates.
Wholesale products are supplied with standard Luxe Wix retail labels and packaging. Labels, required product information, and Luxe Wix branding may not be removed, covered, altered, or replaced without prior written approval.
Requests for custom labels, packaging, fragrances, or product development are not included in the wholesale program. These requests are handled separately through Luxe Wix Strategic Product Partnerships and may have different pricing, minimums, lead times, and project requirements.
4. Order Review, Payment, Confirmation, and Changes
Wholesale orders are submitted to Luxe Wix for review before payment. Submission of an order does not constitute acceptance or confirmation of the order.
Luxe Wix will review the product quantities and fragrance selections and confirm any applicable shipping or local delivery charges. Once the order has been reviewed, Luxe Wix will issue an invoice reflecting the confirmed order total.
Payment is due in full upon receipt of the invoice unless Luxe Wix has approved different payment terms in writing. The order is confirmed after payment has been successfully processed and an order confirmation has been issued. Production does not begin until payment has been received and all product and fragrance selections are confirmed.
Requests to change or cancel a submitted order must be made before payment. Requests made after payment are not guaranteed and may be declined if production has begun or materials have been committed to the order.
Wholesale pricing may not be combined with retail promotions, membership benefits, discount codes, or other offers unless Luxe Wix expressly states otherwise.
5. Production Lead Time and Availability
The standard wholesale production lead time is 7–10 business days after payment has been received and all product and fragrance selections are confirmed. Business days do not include weekends or observed holidays.
Production lead time does not include carrier transit time. Larger orders, unusually high order volume, seasonal demand, or material availability may require additional production time.
If an order cannot be completed within the standard lead time, Luxe Wix will notify the retailer and provide an updated estimated completion date.
Products and fragrances are subject to availability. Luxe Wix may discontinue, replace, or temporarily remove an item from the wholesale assortment when necessary.
6. Shipping, Local Pickup, and Delivery
Luxe Wix wholesale shipping is currently available within the contiguous United States.
Shipping charges are the responsibility of the retailer and are based on the size, weight, destination, and selected carrier service for the order. Tracking information will be provided when the order ships.
Retailers are responsible for providing a complete and accurate delivery address. Additional shipping expenses resulting from an incorrect or incomplete address are the retailer’s responsibility.
Complimentary scheduled pickup is available in Jacksonville, Florida. Retailers will be notified when an order is ready and must arrange a pickup time with Luxe Wix.
Local delivery is available in the Jacksonville, Florida area based on the delivery address and order size. Availability and any applicable delivery fee will be confirmed before fulfillment.
Production lead time does not include carrier transit or local delivery time.
Risk of loss passes to the retailer upon delivery of the order to the carrier. Retailers should note any visible damage on the carrier delivery receipt at the time of receipt. Luxe Wix is not responsible for carrier-caused damage or loss once the order has been delivered to the carrier, subject to the claim process in Section 7.
7. Returns, Damages, and Order Discrepancies
Wholesale orders are final sale and may not be returned or exchanged because of unsold inventory, customer demand, fragrance preference, or changed business needs.
Retailers must inspect all products promptly upon receipt or pickup. Damaged, defective, incorrect, or missing items must be reported to Luxe Wix within five business days.
Claims must include the wholesale order number, a description of the issue, the quantity affected, and clear photographs of the products, packaging, shipping carton, and shipping label when applicable. Products and packaging related to a claim should not be discarded until Luxe Wix confirms that they are no longer needed.
Approved claims may be resolved through replacement, account credit, or refund of the affected units at the discretion of Luxe Wix. No products may be returned without prior authorization and return instructions from Luxe Wix.
Minor variations associated with small-batch production that do not affect product safety, function, or overall presentation are not considered defects.
8. Resale Documentation and Taxes
Wholesale applicants must provide a current resale certificate or other applicable resale documentation before receiving tax-exempt wholesale purchasing privileges.
The documentation must apply to the business named on the wholesale account. Retailers are responsible for ensuring that all submitted information is accurate, valid, and used only for qualifying resale purchases.
Retailers must provide updated documentation when a certificate expires or when the business name, ownership, address, tax status, or other relevant information changes.
If acceptable documentation is missing, invalid, or expired, applicable sales tax may be charged until updated documentation has been received and approved by Luxe Wix.
Each retailer is responsible for understanding and fulfilling its own tax obligations, including the collection and remittance of sales tax on products resold to its customers. Luxe Wix may suspend tax-exempt purchasing privileges while documentation is being reviewed or updated.
9. Brand Presentation and Product Representation
Approved retailers may identify themselves as authorized Luxe Wix retailers while their wholesale account remains active.
Retailers must represent Luxe Wix products accurately and may not alter product names, intended uses, ingredients, care instructions, safety information, or other required product information. Product warning labels and identifying information must remain attached and visible.
Room & linen sprays may not be promoted or sold as body sprays or products intended for application to the skin. Retailers may not make therapeutic, medical, environmental, or performance claims that have not been expressly provided or approved by Luxe Wix.
Retailers may use product descriptions, images, and other marketing materials supplied by Luxe Wix for the purpose of selling approved wholesale products. Luxe Wix trademarks, images, and written materials may not be used to imply ownership, endorsement, exclusivity, or a business relationship beyond the approved wholesale account.
Retailers determine their final selling prices. Luxe Wix provides a suggested retail price of $22 per unit to support consistent product positioning.
10. Account Access, Reordering, and Account Status
Wholesale account access is provided only to the approved business and its authorized representatives. Login credentials and private wholesale pricing may not be shared with another person or business.
All reorders must meet the 30-unit order minimum and the 10-unit minimum for each product and fragrance combination.
Wholesale approval does not provide geographic, retail-category, or sales-channel exclusivity. Any exclusivity arrangement must be established through a separate written agreement with Luxe Wix.
Retailers must notify Luxe Wix promptly in writing, in accordance with Section 13, of changes to business ownership, contact information, billing or shipping addresses, resale status, or approved sales channels.
Wholesale accounts may be reviewed periodically. An account with no wholesale purchases for 12 consecutive months may be deactivated and required to reapply before placing another order.
Luxe Wix may suspend or terminate wholesale access because of expired or invalid resale documentation, payment issues, unauthorized sales channels, misuse of Luxe Wix branding, violation of wholesale terms, or conduct that may harm the Luxe Wix brand or customer experience.
Luxe Wix may update the wholesale program, pricing, assortment, or terms when necessary. Approved retailers will be notified of material changes. Placing an order after an update constitutes acceptance of the revised terms.
11. Product Handling, Safety, and Customer Concerns
Retailers are responsible for storing, displaying, and handling Luxe Wix products in a manner that protects product quality, packaging, and safety information.
Products should be kept away from excessive heat, direct sunlight, moisture, or other conditions that may damage the product or packaging. Products that are damaged, altered, leaking, missing required information, or otherwise unsuitable for use may not be offered for sale.
Retailers must make the care, use, and safety information supplied with Luxe Wix products available to their customers and may not provide instructions that conflict with Luxe Wix product guidance.
Retailers must notify Luxe Wix promptly in writing, in accordance with Section 13, of any reported safety concern, suspected product defect, significant customer complaint, or adverse incident involving a Luxe Wix product. The notice should include the product, fragrance, order information, photographs when available, and a description of what occurred.
Retailers agree to cooperate with any product investigation, stop-sale instruction, corrective action, or recall communicated by Luxe Wix.
12. Acceptance of Wholesale Terms
By submitting a wholesale application, the applicant confirms that the information and documentation provided are accurate and complete.
The individual submitting the application represents and warrants that they have the authority to bind the business named in the application and that the business agrees to be bound by these terms.
Approval and continued participation in the Luxe Wix wholesale program are conditioned upon acceptance of these Wholesale Program Terms. By accepting wholesale account access or placing a wholesale order, the retailer acknowledges and agrees to the terms in effect at the time of the order.
These terms apply together with the applicable Luxe Wix website, payment, privacy, shipping, and product policies. If a general retail policy conflicts with these terms regarding a wholesale transaction, the Wholesale Program Terms will govern that transaction.
Wholesale approval does not create an employment, agency, franchise, partnership, joint-venture, or exclusive relationship between the retailer and Luxe Wix.
Any exception, special arrangement, or modification must be approved by Luxe Wix in writing. Custom product or partnership arrangements may require a separate agreement.
13. Notices
All required notices under these terms must be in writing and sent to Luxe Wix at the email address published on the Luxe Wix website, info@luxewix.com, with a copy to any other address Luxe Wix designates in writing.
Notices are deemed received on the date sent, or on the next business day if sent after 5:00 p.m. Eastern Time or on a non-business day.
Retailers should include their wholesale account number and order numbers where applicable.
14. Limitation of Liability
To the maximum extent permitted by law, Luxe Wix’s total cumulative liability arising out of or related to these terms, the wholesale program, or any wholesale order shall not exceed the amount paid by the retailer for the affected order.
In no event shall Luxe Wix be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business opportunity, or loss of goodwill, even if advised of the possibility of such damages.
This section does not limit liability that cannot be limited under applicable law.
15. Force Majeure
Neither party is liable for delay or failure to perform obligations under these terms, other than payment obligations, if caused by events beyond the party’s reasonable control, including natural disasters, fire, flood, severe weather, public health emergencies, government orders or restrictions, labor disruptions, supplier or material shortages, carrier disruptions, power outages, or other similar events.
The affected party will notify the other party promptly and use reasonable efforts to resume performance when conditions permit.
16. Governing Law, Venue, and Dispute Resolution
These terms and any disputes arising out of or related to them or the wholesale program are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any legal action or proceeding arising out of or related to these terms must be brought exclusively in the state or federal courts located in Jacksonville, Florida, and each party consents to the exclusive jurisdiction and venue of those courts.
Each party knowingly and voluntarily waives any right to trial by jury in any action or proceeding arising out of or related to these terms, the wholesale program, or any wholesale order. Each party also waives any objection based on improper venue or forum non conveniens.
Before filing any action, the parties will attempt in good faith to resolve the dispute through negotiation. Either party may escalate the dispute to mediation in Jacksonville, Florida before pursuing litigation.
Nothing in this section prevents Luxe Wix from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, brand, or confidential information.
In any action arising out of or related to these terms, the prevailing party is entitled to recover its reasonable attorneys’ fees and costs.
17. General Provisions
Entire Agreement. These terms, together with the referenced Luxe Wix policies, constitute the entire agreement between the retailer and Luxe Wix regarding the wholesale program and supersede all prior understandings.
Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force and effect.
No Waiver. Failure to enforce any provision is not a waiver. Waivers are effective only if in writing.
Headings. Section headings are for convenience only and do not affect interpretation.
No Third-Party Beneficiaries. These terms do not create rights for any third party.
Assignment. Retailers may not assign or transfer their wholesale account or rights under these terms without prior written consent from Luxe Wix. Luxe Wix may assign its rights and obligations without consent.
Independent Relationship. Nothing in these terms creates an employment, agency, franchise, partnership, joint-venture, or other relationship beyond that of an independent buyer-seller relationship.
Retailer Acknowledgment
By submitting a wholesale application, accepting wholesale account access, or placing a wholesale order, the retailer acknowledges that it has reviewed, understood, and agreed to these Luxe Wix Wholesale Program Terms & Conditions.